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Powering Your Success

CDG,Professional financial outsourcing service provider

GET

Products and services

Intelligence collection

Late remind

Short receivables collection

Long aging telephone collection

Intelligence collection

Marketing data

Credit card for card

Credit card installment

Credit platformAPPRegistration

Service scenarioAPPPromotion

Marketing data

Digital operations

Document processing

Data collection

Before the audit

The customer pays a return visit

Video review

Digital operations

Was founded1998Years

Focus on retail financial sector,Cover the bank、The trust、Consumer finance、Auto financing、Financial institutions, such as insurance and mutual gold

100+

Bank service、Insurance and not silver
The number of financial institutions

6Big

Operating delivery centers

5000+

The number of employees

30+

Independent intellectual property rights
Business systems

2Times

Accept silver circ information
Safety compliance checks

Operations center

China take the customer as the center,In Beijing、Kunshan、Xuzhou and Texas four is established6An operational delivery centers,
Formed a large scale and mesh for modern operating delivery system。
Beijing
Texas
Xuzhou
Kunshan
850Reclined at the table

Beijing Lin center

700Reclined at the table

Texas xinhua center

650Reclined at the table

Xuzhou center of the territorial sea

1100Reclined at the table

Xuzhou MingYang center

850Reclined at the table

Xuzhou kunpeng center

3000Reclined at the table

Kunshan flower bridge center

Comprehensive import“Lean6Sigma”
Become industry operation model

CDG“Lean6Sigma”The project,To reduce errors、Improve HuiKuanLv、Reduce the error rate、
Improve the operation efficiency, etc,Have reached the industry leading level。
The industry's first
The import“Lean6Sigma”
The cumulative for four consecutive years
Develop29A lean “6Sigma”Green belt
Covering more than 60 projects,Continued ascension
Operation management level

Continued compliance operations,Perform a long-term mechanism

The compliance of CDG will always as the basis of business operations and the bottom line,Embrace the regulation,To achieve compliance with indicators and win-win,Full legal and compliance,Foster a sense of the red line,Promote the benign development of the enterprise。

The compliance of CDG will always as the basis of business operations and the bottom line,Embrace the regulation,To achieve compliance with indicators and win-win,Full legal and compliance,Foster a sense of the red line,Promote the benign development of the enterprise。

CDG developed intelligent voice quality control platform,To extract rules ban language keywords,
Handle potential complaint case as soon as possible,At the same time to deal with illegal reclined at the table。

CDG developed intelligent voice quality control platform,To extract rules ban language keywords,
Handle potential complaint case as soon as possible,At the same time to deal with illegal reclined at the table。

To construct the security system of basic services
Continued ascension information security protection ability

CDG at raising the ability of the business at the same time,Continue to strengthen the construction of the internal information security management system,
With highly security technical service standards、A strict customer group,At the same time, strengthen the CDG is the ability to meet the demand of different types of customers

Continuous12Years passedISO27001Information security management certification

Relying onISO27001Information security standards and silver circ on the instructions of the financial outsourcing company internal audit on a quarterly basis

2014Years,The industry's first received a silver circ leading information security major inspection

2017Years received a silver circ leading outsourcing services at the scene of the joint inspection of the banking financial institutions

Business sustainability management
Is the escort of your business

Complete business continuity plan

Disaster recovery exercise on a regular basis

Backup devices

Disaster preparedness system

The permanent disaster emergency response teams

Regular exercise

SuccessfulISO22301Business continuity certification,Has complete《Business continuity management program》,Clear management roles and responsibilities,Exercise regularly every year。

Disaster preparedness exercises

Four each year to the network、Business system disaster drill,To ensure the integrity of the data recovery,Ensure business continuity。

Backup devices

Online network and system redundancy of waste heat,Automatic failover,And on this basis,On the server、Network equipment and other key equipment for cold standby,It can realize fast recovery equipment;Two-way power supply system and independentlyUPSUninterrupted power supply,The effective protection of data center power system stability and high availability。

Disaster preparedness system

According to different customer needs,In the center of the deployment of multiple set of business system,Each system can work independently,Also can be disaster preparedness,In a single system failure,It can realize real-time switch between systems,Greatly improve the sustainability of the system as a whole。

A quick response

Team members include key post personnel from different departments,Once the fault,Quick response to emergency plan。

Complete business continuity plan

Disaster recovery exercise on a regular basis

Backup devices

Disaster preparedness system

The permanent disaster emergency response teams

Regular exercise

SuccessfulISO22301Business continuity certification,Has complete《Business continuity management program》,Clear management roles and responsibilities,Exercise regularly every year。

Disaster preparedness exercises

Four each year to the network、Business system disaster drill,To ensure the integrity of the data recovery,Ensure business continuity。

Backup devices

Online network and system redundancy of waste heat,Automatic failover,And on this basis,On the server、Network equipment and other key equipment for cold standby,It can realize fast recovery equipment;Two-way power supply system and independentlyUPSUninterrupted power supply,The effective protection of data center power system stability and high availability。

Disaster preparedness system

According to different customer needs,In the center of the deployment of multiple set of business system,Each system can work independently,Also can be disaster preparedness,In a single system failure,It can realize real-time switch between systems,Greatly improve the sustainability of the system as a whole。

A quick response

Team members include key post personnel from different departments,Once the fault,Quick response to emergency plan。

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The good faith innovation,People-oriented

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Contact us

0512-36606275 Chua

Beijing Lin centerTo check the details
Kunshan flower bridge centerTo check the details
Texas xinhua centerTo check the details
Xuzhou center of the territorial seaTo check the details
Xuzhou MingYang centerTo check the details
Xuzhou kunpeng centerTo check the details

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Advisory matters
Beijing
Lin center
Kunshan
Flower bridge center
Texas
Xinhua center
Xuzhou
The center of the territorial sea
Xuzhou
MingYang center
Xuzhou
Kunpeng center
Beijing
Texas
Xuzhou
Kunshan
850Reclined at the table

Beijing Lin center

700Reclined at the table

Texas xinhua center

650Reclined at the table

Xuzhou center of the territorial sea

1100Reclined at the table

Xuzhou MingYang center

850Reclined at the table

Xuzhou kunpeng center

3000Reclined at the table

Kunshan flower bridge center